iDive Supplier Schedule of Fees
Updated: 31 January 2026
Effective from the date above.
This Supplier Schedule of Fees outlines the applicable fees for using the iDive platform under a Supplier Agreement.
1. Fees
This section explains the various fees incurred depending on your subscription tier.
1.1 Subscription Fees
Suppliers must maintain an active subscription to access their Supplier account, manage Listings, and ensure their Listings are available to customers.
Subscription fees are charged monthly, in advance, and are automatically debited from the default payment method on the Suppliers Stripe Connect account.
Billing: Charged monthly in advance.
1.2 Referral Fee (Basic only)
This fee is applied when an iDive.site user clicks a link from your Listing that directs them to your website, booking system, or products pages outside of the iDive platform. Each fee is charged per unique user, measured using distinct browser sessions.
Referral fees are calculated monthly and added to your subscription invoice. You can view and monitor referral traffic at any time via the Supplier Dashboard.
Billing: Charged monthly in arrears.
1.3 Commissions
Commission is calculated as a percentage of a customer’s total purchase (inclusive of GST).
1.3.1 Platform Commission (Platinum only)
- Deducted by iDive from the customer’s payment.
- iDive transfers the remaining funds to the Supplier’s Stripe Connect account.
1.3.2 Rezdy Marketplace Commission (Enhanced - Rezdy only)
- Deducted by Rezdy from the customer’s payment for products with Rezdy marketplace rates.
- Rezdy transfers the remaining funds to the Supplier using RezdyPay.
- Marketplace Rates are set by the Supplier in Rezdy.
1.3.3 Rezdy Negotiated Rates Commission (Enhanced - Rezdy only)
- Deducted by iDive from the customer’s payment for products with Rezdy negotiated rates.
- iDive transfers the remaining funds to the Supplier’s Stripe Connect account.
- Negotiated Rates must be set by the Supplier in Rezdy using the base rate specified in the Fee Summary below unless agreed between the Supplier and iDive.
Billing: Deducted at time of customer payment
1.4 Offline Booking Fee (Platinum only)
Offline Booking Fees are incurred when a booking is made directly by the Supplier in the iDive Booking Manager, rather than by the customer on the iDive website.
Billing: Charged monthly in arrears.
2. Fee summary by subscription type
The fee base rates for each subscription plan are listed below. These rates apply unless otherwise agreed between the Supplier and iDive.
| Subscription Plan | Basic | Rezdy Sync | Platinum | Billing Cycle |
|---|---|---|---|---|
| Subscription Fee | $15.00 | $15.00 | $60.00 | Monthly In Advance |
| Referral Fee | $1.00 | N/A | N/A | Monthly In Arrears |
| Platform Commission | N/A | N/A | 4.00% | Per Transaction |
| Rezdy Marketplace Commission | N/A | Marketplace % | N/A | Per Transaction |
| Rezdy Negotiated Rates Commission | N/A | 12.00% | N/A | Per Transaction |
| Offline Booking Fee | N/A | N/A | $1.00 | Monthly In Arrears |
For a comparison of features included with each plan, please visit our Supplier Information Page.
3. Billing definitions
Monthly in arrears: You are billed at the end of each month for fees incurred during that month.
Monthly in advance: You are billed at the start of each month for the upcoming month.
Deducted at time of customer payment: This fee is automatically deducted from the transaction when the customer completes payment via Stripe Connect or RezdyPay.
4. Free Trial Period
iDive may, from time to time, offer free trial periods. Unless explicitly stated, a Free Trial Period applies only to Subscription fees and does not waive or reduce any other fees (eg Commissions, Offline Booking Fee) which will continue to be charged.
5. Payment Processing Fees
iDive absorbs payment processing fees (such as credit card fees) charged by Stripe for bookings processed via Stripe Connect. These fees are not passed on to or deducted from Supplier or Customer payments.
This policy does not apply to payments processed through RezdyPay.
6. Automated monthly Billing
Adequate funds must be available in the nominated payment method on the Suppliers Stripe Connect account at the time of billing. Your Supplier account may be suspended if payment fails.
7. Refunds, Subscription changes and Cancellations
iDive Fees are non-refundable. If you cancel your subscription mid-month, no refunds or credits will be issued for unused time on the cancelled plan. If you change your subscription tier mid-month, the new plan will be charged immediately. No refunds or credits will be issued for unused time on the previous plan.
8. Changes to Fees
iDive reserves the right to update this Schedule at any time. You will be notified at least fourteen (14) days prior to any changes via email and/or platform notification. Continued use of the platform after the effective date of the changes constitutes your agreement to the updated fees.
9. Tax Treatment
All prices listed are in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable. It is your responsibility to comply with any applicable tax obligations in your jurisdiction, including GST, VAT, or sales tax.
This Schedule forms part of the Supplier Agreement. By continuing to use the iDive platform, you acknowledge and agree to these terms.
Need Help?
If you have any questions regarding your fees or account, please contact us at Supplier Support.